Saturday, May 25, 2013

plugHR Career Cafe, An experience!!


As I entered the building, my phone started off and I answered to Bulbul on the other side, “Hey, I have already reached, where are you? Are the others too coming?” She asked me.
“Ya, just reaching in 5”, I replied promptly.
While I met Bulbul at the Café on 3rd floor , Nikhil  and Paras too joined us.
No, we were not long lost friends but total strangers and only thing in common was that we were all passionate HR professionals coming from different industries but similar frame of mind, to be part of plugHR career cafe. Initially there was a momentary silence and as a host I initiated with a small introduction which simply took us to next level. One thing is for sure you are not in HR if you can’t talk like old friends to new ones. Meanwhile some more like minded people joined in along with Manoj, plugHR COO, who brought lot of value and aggression to the discussions.
Honestly I have organized many career cafes PAN India but never had personally attended one, so this being my first one I was not sure how would the discussion turn around. While I kept wondering my talking friends made it very easy. We had people pouring in the challenges and industrial grievances. Some discussed how HR role have been diminished over a decade and mostly sums up to coordination. To this one commented that it’s important for HR to align itself with Business the make the role and job more respectable and important. Common issues were on why it is important for HR to take a stand and what stops them for taking that critical call. Incomplete and ineffective dashboards and why have they not been able to move beyond attrition numbers too was a point to ponder.
But it’s foolish to be part of such event and miss out on self learning. Latest feedback practices of ‘Sandwich’ discussions and unique way to control attrition though effective and intelligent hiring was indeed something to imbibe personally. One of them was frank to comment on PMS session as a “Bajate Raho” time and another one told us how they would have two chairs during review time and when a non performer would sit, it would fall and he would know that it’s not his day….inspired from Mogambao of M. India. So next time don’t question HR on their sense of humor for you might not know the implications of the last night movie.
Well observing all of them engrossed in a great discussion was an experience. We had people with varied age group talking candidly like old pals. Funny thing was they all had apprehensions to attend career café initially and I had countered questions like “How will we break the ice?” “Are there any charges?” “What is the agenda?” “Why should I attend?”And here without any charges we kept talking for good 2.5 hours without a single awkward moment and the agenda was nothing but ‘be yourself’ with a mutual learning exercise.
Such are plugHR Career Cafes, where we provide platform to HR professionals to share experiences and unlearn to relearn with plugHR!!

We will soon be there in the café next to your place, just join in by writing to rakshita.dwivedi@plughr.com

Thursday, May 16, 2013

10 ways to measure employee enagagement...


With changing times as Personnel Management became Talent Management, employee wellness has becomes the focus for any HR Manager. Organizations too have realized that though employees are governed my labor laws but ultimately they are major stakeholders in its organic growth. This paradigm shift has brought a major challenge of keeping employee motivated and engaged within the organizations. More opportunities and technologies have resulted in competitive strategies to have more happy faces around.

However like physicists say ‘ No machine can have perfect efficiency’ likewise hitting a perfect 10/10 can be a  farfetched dream but still there are ways to measure your engagement quotient and timely action can make just turn around stuff.


Best and the most well known is to analyze your exit reports and keep a tab on that deadly attrition factor. Resignations not only adds to ones blood pressure but replacement too come with added cost .So why not channelize the energy and finances on more productive side which can help keep the      attrition counts stay low and engagement high.
Remember what made college better than school? Well college didn’t have any uniform. Truly burden of strict policies such as reporting time sometimes can be highly annoying. Employee are truly engaged if they come on time because they love being at office not because they have late marks counter on.
Do your employees doze off or try to bunk those open forums addressed by the CEO or founder? So next time make sure it’s more interactive. They deserve to know where the organization is heading and let them feel like a family only then they would give their best to you.

How about the last appraisal process? How many reminders did you send to the managers? Do they believe in the appraisal process or is it just another formality for them. Processes can give us some very critical information’s about the employee motivation.

Once somebody suggested about having a ‘Smilometer’ , which can help us tracks smiles in day. Indeed more laughter and friendly behavior on floor suggests that it a happy place to work and smiles are always infectious J

My personal experience says an engaged and motivated employee will always. The feeling of pride to be associated with one’s dream company is too good a motivator and also helps spreading the feeling around.A happy employee would love to refer more of his friends to join the gang.  So you know when employee referrals are low what needs to be done.

Mostly HR faces challenge of maintaining salary confidentiality and more employees are stressed and frustrated every discussion boils around their favorite topic. If they are monetarily satisfied and happily engaged there are no reasons for you to worry on your strict and confidential information to go public.

Have you noticed who all regularly miss annual day celebrations or office parties? It’s similar to avoiding a dinner because your don’t like the host. Do I need to say more?

Trust in management and feeling of belonginess plays a great role too. If an employees is participative and know that his ideas and efforts will be well appreciated and acknowledged, he would be well bounded with the organization values and philosophy .However this comes with due course and here timely and right communication channel is very important.

 Keep a tab on informal and ‘online and social media’ discussions. Technology has opened many avenues for official gossips. Understanding employee psychology and behavior helps to understand their needs and leads to timely actions and further improvements.

Employee Engagement is need of the hour. Today keeping talent motivated and happy is important so that focus on organizational growth is undeterred. Important is to understand that every organization and individual is unique. What works with one might not click with others .But the beauty is to manage complex human brains in the most simplified manner.
However we all know that nobody is married to an organization but being engaged is no less than that !!
Wish you Happy Engagement J

 

Friday, May 10, 2013

2 Years at plugHR!



It has been 2yrs ever since I became a part of plugHR family and the most startling part is without even meeting most of my family members in person. The affiliation with each one of them is simply precious not just because of my interpersonal skills but because I have such passionate leaders who inspire constantly through their conduct.

I had a very narrow view of recruitments before I joined plugHR. For me talent acquisition was limited to a few channels, namely staffing, consultants and job portals. It was only when I got into plugHR that I comprehended how vast a field was recruitments. Finding appropriate people in context to the organization is the fundamental puzzle in recruitments.

When I first understood the concept of plugHR, my reaction was that the concept is innovative and different, finding the right fitment would be a challenge because plugHR is unique in its own way and culture. It’s an organization where you need highly flexible people and experts who can multitask and acknowledge the simplicity and purity of the people working in this organization. In fact, there are very few who have all these qualities. So it seemed like a constant challenge back then but now I feel I know the art of cherry picking when I look at our awesome team.

At plugHR, ‘Hiring Process’ is not really a process. We are here to do our best to establish relationships with all who show interest in our company. We strive to treat them well. We consider this as a recruiting relationship, and give our interactions with candidates a personal touch and hope they gain out of the experience. However, the recruiting relationship is just the beginning. The interview is the day where we do a  fine job of keeping the relationship intact if we’ve managed to bring the prospective employee this far. Infact after we shortlist our prospective employee we invite the candidates to come and spend a week or two at work with us to get a feel of being a plugHR employee.  

Here recruitment drive is not limited from website experience to the onsite interview. It is a series of meaningful communications that begin when a prospective candidate first hears about our company or visits our website. It continues through the recruiting relationship and interviews, and becomes an employee relationship, a positive networking relationship or best of friendships because we treated our prospective candidates well. In a competitive recruitment environment, these relationships certainly matter.
Talent Acquisition for plugHR is more than just a process. It is personal, it is unique, and it is all about associations. After these 2yrs with all the online birthday celebrations, the bootcamps, the social networking fun, and the workflex working culture each day at plugHR has been one of a kind experience with awesome people working at plugHR.