Saturday, March 30, 2013

Are you ignoring high performer?

 
'Low performers are more engaged than the high performers?'
Read one of the tweets recently…trust me I was more shocked than you though reading it further, only made me wonder about the gap in expectation and performance . Even more, the entire HR metrics around it.
However if I myself look back during peak attrition times, the entire bell curve goes for a toss when high performers leave voluntarily saving low performers as an option to be retained back. This is called need of hour or some are born lucky!!
Exit Interviews does give a feedback where high performers leave due to work load, managing high employer expectation, work life balance and above all working with a team members who without much efforts are paid at par with them. We can’t blame the system, for it’s human nature to look for the best resource while assigning any task and in most circumstances this become a repetition.Initally such delegations are appreciated but we tend to forget that an individual has a capability which would not withstand pressure beyond a certain elasticity .Once we cross the said threshold, frustration is inevitable. ? High performers are not easy to recruit but retaining and engaging them with the organization is a challenge for all. What fun would be to lose cash cows over a problem child?
It’s true every employee has different expectation but we should try to understand that such situations might solve problems in short run but going further will complicate issues. Many times high performers are unable to cope up with additional pressures and work load and overnight the category changes. What is expected other than an exit!!Timely cognizance will not just make the employee feel cared but also re affirm his/her trust in the HR processes and also help him/her stay engaged.

We would only flaunt those engagement rings when we are happily married!!






Wednesday, March 06, 2013

Work from home in 10


When I read this tweet last week, was taken aback and yes not to miss thanked my stars for not being in Yahoo at least ;)


So the topic has been hot for a while now and it being very close to my heart and needless to say invariably my favorite pick I thought to pen down my thoughts as well. Again without taking any sides I quote, Sairee Chahal, Founder Fleximoms, ‘work from home is one of the many formats of work flex’ and honestly require lot of ‘MATURITY’ from both employees as well as employers. Only when both are in sync with the model will it work otherwise without arguments its failure is inevitable.
I have personally been practicing it for couple of months now but again my employer plugHR has been successfully doing it for many years. Still recall meeting Prashant Bhaskar, Founder plugHR saying he started on his own enterprise for wanted more flexibility and now loves the providing the same to others. Here both parties have a very clear picture of what’s happening around on the other side, the reason is ‘CONNECT’. We make sure the all work flex professional are connected on all possible ways. So my day starts with a ‘Sabse Bolo’ call meeting @ 9:15 am with all status update on the day and if I really need to speak to somebody I am rest assured that they are just a call/watsapp/BBM/gtalk away. Trust me sometimes these apps are more effective than face to face follow ups…try it to believe it!!
‘SOCIAL MEDIA’ definitely has been a boon for such set ups, it not just keeps me informed about latest happening but also is a good way for a team connect. I know my virtual colleagues as much as I knew mine with last employer. Also meeting physically once in a week helps a lot in rapport building, taking over gotomeeting or Skype with webcams on trust me works wonders. Why not... you can always show off your latest wardrobe addition!!
Having a ‘SCHEDULE’ and work space like the one you have in office would always help you focus on the job. Pursuing personal chores while at work should be avoided, though you can have breaks. Working from home need lot of ‘SELF DISCIPLINE’ and is mostly suited for people who are self motivated and for jobs which requires more concentrations.
Another approach which really helps is being PROACTIVE. In a physical office I could have explained about not meeting deadlines much more easily but when operating from home one has to very sure before giving up. Here only results a visible not efforts and to make it more transparent it’s the individual who has to be vocal enough to share concerns rather than waiting for the ugly turn.
A very important aspect of work from home is that many think it’s only boon for working moms, but in the changing dynamics men too prefer it. For now just it saves on ‘TRAVEL TIME’ but also ‘COST’ both for employee and employer. This work format also provide employers to target a potential latent talent which are otherwise females on sabbatical and for organizations which can’t afford to have a full fledged in-house crèche facility , this work as wonders.
But yes one size can’t fit to all!!
However in profiles where team work/brainstorming/product development is required one might to operate face to face then virtually .Again expecting fresher’s /junior members to be productive in this model can be a challenge. So as much as it can be a benefit of one, many might just be demotivated enough to give up.
Infact, many individuals find it difficult to operate remotely and are more comfortable in physical set up with people around. I remember we hired somebody recently and she quit because found it boring, working all by herself. We can’t blame anybody here, for humans are social and that’s the secret, why social networking is so useful in connecting virtual beings. Any achievements or failure which we would have shared with our team member otherwise are now shared with a larger audience. Trust me many people envy me for being on Face book and Twitter the whole day J
So guys to be honest this works for me, because I want it to work for me. At the end of the day I am ‘ACCOUNTABLE’ to perform and by virtue of my experience can be productive without much surveillance. If you are ready for such high ‘COMMITMENT’, you are in….