Emotions at work place.. Needed ?

 

Attuned to a rare habit of feeling emotions running across any space I walk into. It infuses a certain energy , tremendous power of emotions... at times positive ...sometimes negative and destructive... and sometimes just nothing. So what and how important are these emotions... Emotions are nothing but a combination of behaviour and attitude, they indicate an existence of value and in my line and way of thoughts; extremely critical for any space home or office... so focusing on emotions at work place; it is the emotions that create an organizational culture...really?  So what happens to the Vision, Mission, Values, Rules & Regulations, Principles, ethics.... that organizations spend time on putting in place. Very important... but come to think of it, we’d realize that these would actually be empty phrases and statements without emotions in them. To believe that you can be the best in market for XYZ product or ABC service... this statement stays as a vision but will certainly not translate into performance or service excellence. So how are emotions going to change this ? Emotions create a culture and culture is the single biggest differentiator for a business in the space one is in.

 

Emotions help connecting with the world within the office space and reach out to the world outside. And that is effectively opening up the channels of communication. Ever realize, you walk across the office and you see your colleagues / team members gather in group, chit-chatting, talking – laughing and then suddenly someone notices one individual walking across / towards and the crowd softly but immediately disperses. That happens when there exists no emotions... emotions of being fearless, of being able to express freely! There is a dire need of being able to communicate fearlessly. For the new age leaders... CXO’s need to have an informal approach, collaborative and democratic way of working. A need to capitalize on the emotions people have and be a caring organization... there should be no space for anxiety, anger, confusion or unhappiness. One should be able to pick up the emotions of team members before taking decisions. So it is for the leaders of today to internalize these attributes and effectively creative an ideal leadership style that people would look up to. 

 

So how does this help create a culture? Culture cannot be imposed on people. It needs to be build in the system by these same set of people working in the office. Culture will get driven by those emotions that must co-exist in harmony. An organization has no existence unless the people in it bring it to life. Bring it to life with their emotions of loyalty, commitment and performance excellence, which in all are enough to drive the organization on the path of success. You may have detailed, sophisticated presentations made to new Joinees / employees on organization culture but it essentially understood by employees as they interact with others in the office space.

Culture essentially drives organizational performance and effectiveness, more than competence it is the emotions and adherence to culture that are even more important. Emotions help managers coach employees during low performance, the growth paths can be delineated and one can essentially optimize the diversity. Emotions create and form the biggest culture capital in any company.

So the choice lies with you whether you would want to be in space where you work with people who are disinterested in their jobs. Who walk in, do their work and simply leave for the day not knowing how effectively they have contributed at work or you would like to create an environment where every team member functions as a partner in accomplishing your vision. Your company will succeed because you have built a culture of openness, a culture that promotes productivity and cohesiveness.

Author

 

Samruddhi Mulye

Sr Project Manager - plugHR

Samruddhi comes with over 12 years of HR experience with expertise in Compensation and Benefits, Performance Management, OB and Learning & Leadership. Samruddhi, in her prior assignments has worked with Infovision Software, Carlson Wagonlit travels, ABN Amro and Spanco.