Showing posts with label emotional intelligence. Show all posts
Showing posts with label emotional intelligence. Show all posts

Monday, August 26, 2013

Emotions at work place.. Needed ?

 
Attuned to a rare habit of feeling emotions running across any space I walk into. It infuses a certain energy , tremendous power of emotions... at times positive ...sometimes negative and destructive... and sometimes just nothing. So what and how important are these emotions... Emotions are nothing but a combination of behaviour and attitude, they indicate an existence of value and in my line and way of thoughts; extremely critical for any space home or office... so focusing on emotions at work place; it is the emotions that create an organizational culture...really?  So what happens to the Vision, Mission, Values, Rules & Regulations, Principles, ethics.... that organizations spend time on putting in place. Very important... but come to think of it, we’d realize that these would actually be empty phrases and statements without emotions in them. To believe that you can be the best in market for XYZ product or ABC service... this statement stays as a vision but will certainly not translate into performance or service excellence. So how are emotions going to change this ? Emotions create a culture and culture is the single biggest differentiator for a business in the space one is in.
 
Emotions help connecting with the world within the office space and reach out to the world outside. And that is effectively opening up the channels of communication. Ever realize, you walk across the office and you see your colleagues / team members gather in group, chit-chatting, talking – laughing and then suddenly someone notices one individual walking across / towards and the crowd softly but immediately disperses. That happens when there exists no emotions... emotions of being fearless, of being able to express freely! There is a dire need of being able to communicate fearlessly. For the new age leaders... CXO’s need to have an informal approach, collaborative and democratic way of working. A need to capitalize on the emotions people have and be a caring organization... there should be no space for anxiety, anger, confusion or unhappiness. One should be able to pick up the emotions of team members before taking decisions. So it is for the leaders of today to internalize these attributes and effectively creative an ideal leadership style that people would look up to. 
 
So how does this help create a culture? Culture cannot be imposed on people. It needs to be build in the system by these same set of people working in the office. Culture will get driven by those emotions that must co-exist in harmony. An organization has no existence unless the people in it bring it to life. Bring it to life with their emotions of loyalty, commitment and performance excellence, which in all are enough to drive the organization on the path of success. You may have detailed, sophisticated presentations made to new Joinees / employees on organization culture but it essentially understood by employees as they interact with others in the office space.
Culture essentially drives organizational performance and effectiveness, more than competence it is the emotions and adherence to culture that are even more important. Emotions help managers coach employees during low performance, the growth paths can be delineated and one can essentially optimize the diversity. Emotions create and form the biggest culture capital in any company.
So the choice lies with you whether you would want to be in space where you work with people who are disinterested in their jobs. Who walk in, do their work and simply leave for the day not knowing how effectively they have contributed at work or you would like to create an environment where every team member functions as a partner in accomplishing your vision. Your company will succeed because you have built a culture of openness, a culture that promotes productivity and cohesiveness.
Author
 
Samruddhi Mulye
Sr Project Manager - plugHR
Samruddhi Mulye
Samruddhi comes with over 12 years of HR experience with expertise in Compensation and Benefits, Performance Management, OB and Learning & Leadership. Samruddhi, in her prior assignments has worked with Infovision Software, Carlson Wagonlit travels, ABN Amro and Spanco.
 
 
 
 

Sunday, August 04, 2013

Sorted in Life!

You measure intelligence through IQ tests; they show a general combination of a person's intelligence and have strong predictive power. But they alone cannot really predict real-world success. High IQ and immense amount of knowledge is a must but by no means is a guarantee to success in professional or personal life. In fact many careers of intelligent professionals are derailed because they lack practical and emotional stability and are unable to control their feelings and emotions

Being practically and emotionally intelligent is nothing but being street smart; people who are “sorted in life” so who are these so called sorted people in life. People with this type of intelligence are quick to adapt, they know how to contour and select new situations to meet their needs and accomplish their goals and objectives. They work on their relationships with the goal of making it stronger be it with a team member, a colleague or a freind. They are the ones who try and understand about the people around them and the dynamics of the team or the group. They ask for the feedback and improvise and take criticisms with a spirit of learning. They certainly listen more and lecture less, value opinions and ideas and manage situations without coming across as manipulative, political or self absorbed souls.

One striking sign of practically and emotionally intelligent people is they pick their battles wisely; they practice self control in their communications and interaction. They know what to say to whom, when to say it and how to say it for its maximum effect. They exhibit a transparent picture of their character without coming across as fake individuals. They function without creating too much drama around situations and are neither diabetic sweet nor are they overtly dominant. They learn from their past experiences which in turn increases their productivity to a large extent

General IQ is genetic and can be inherited which is proven but practical intelligence and emotional stability is a skill set which is learned throughout. Being observant, analytical and practice to adapt are the keys to develop and sharpen this intelligence. In order to be successful in personal and professional life it is not sufficient to simply possess high IQ. In any given situation, it’s necessary to question our assumptions, consider the risk reward ratios and take sensible risks. We should allow ourselves and others to make mistakes and recognize the problems before they are out of hand.

Unknowingly, all of us are seeking trouble and misery by expecting our professional and personal life to be in a particular way without altering ourselves a bit. We expect everything around us to change except changing ourselves. All of us want continuous happiness, satisfaction at work and in relationships, joy, lots of time, good health without applying any practical logic to it that do we behave, do we think in a manner that would give us all that we want. We try to manipulate life at all stages, manipulate others, and manipulate work situations, events and incidents without realizing that this often does not work, it’s better to manipulate ourselves, change our mindset and become more aware of our own self.

So be practical, be emotionally stable but never mistake it for being selfish, shrewd, self absorbed or use people for personal gains. Be calculative in life but never lose respect for your loved ones, colleagues, co workers and their identity.