Monday, August 19, 2013

So why do you work in HR?



If you work in the field and have been interviewed by someone you probably would have come across this question- “Why did you choose to work in Human resources?”

Here are some responses which make me wonder

“I like to help people so I decided to work in HR”- well why don’t you do social service or work for a charity. HR is not about helping people; it is about getting the best outcomes for the business through people. It is about understanding the commercial aspects of the business and matching it up with the right talent.
“I like people” (as opposed to animals!!)- why HR then as most people you will come across while you are working in HR would be those who have been brought to your attention for untoward behavior, under performance, or those with a grievance. It may actually lead to an aversion to the human kind. You may start to prefer animals over us humans.
“I suck at numbers and I can’t sell so Finance or sales and marketing were not an option for me”- in that case you are not going too far in your HR career, any good HR professional understands that metrics and numbers are equally important in HR as in the other parts of the company.
“Oh I was into recruitment and I thought HR is similar”- you are right on one aspect that recruitment is an important aspect of HR, but HR has a much broader role and involves numerous other aspects. I personally believe that recruitment teaches you lots of skills that you can use as a HR professional namely asking probing questions, interpreting responses, reading body language, PATIENCE, handling vendors and reading through onerous documents (resumes, cover letters, agreements and contracts).
“I think that HR will be an office job I will not be required to travel or go in the field”- that I tell you my friend is a myth. While it is true that most HR roles will work out of an office. There are many times when a HR pro has to be on the go. If you work for a business with teams spread across different geographies then more than likely you would be required to travel for employee relations, performance management, recruitment, training etc. With the changing face of HR, the profession is becoming more dynamic, HR’s presence is required where the action is.
My story of working in HR is I fell in love with the field during my summer training, where I was working as a marketing intern in an IT services company. As an immensely curious intern I kept asking numerous questions to the HR manager sitting in the next cubicle. She was working on Talent development and mobility program. I got hooked to the idea of making change happen and promptly changed my majors to HR. And I have been in HR ever since.
So, I don’t know what floated your boat to HR land, but ask yourself this question and do share your responses with us.

Author

Garima Gupta

HR professional passionate about all things HR even after 13 years in the field. I have worked in different industries ranging from FMCG, retail, education and largely in financial services. I have been fortunate to get opportunity to work in India, China, Australia and USA. After various stints internationally, I have recently returned back home to US. I can be contacted for career advice and consulting.

 

2 comments:

Unknown said...

It's really a good advice for beginners who about to start career in HR and for some experienced confused soul.

Nupur said...

I agree with you Garima, the weird answers interviewees give amazes me too. And I've more or less the same kind of reactions to these answers...

HR's role is of that mid-hangers' role between management and employees. You're essentially a critical point wherein people, from all quadrants, will look at you for all solutions! At times you become mediator, at times you become a friend, at time you become a strict matron and other times you are a strategist & business partner.

Sadly, HR still in lot of cultures and countries is associated with 'support function'.