Do you Bake Cookies @ Work?

I am a “Workflex” mom and typically am running short on patience with kids getting extra enthusiastic about working around the house during my “working” hours.

Today was one such day. Early on in the day, my 10 year old decided that he needed to hone his baking skills, and TODAY was THE day he wanted to do it, and of course, now was the only time!

So we got into this argument about how it’s not such a great idea to do it at 9:30 in the morning on a working day and how it was wiser to wait until the maid got in and was around to assist, trouble shoot, clean up, etc.

Arnie (the aforementioned 10 year old), was of course having none of that and he resolved that he would brave on and do it all on his own…… So far so good! Promptly, out came the recipe book, pans, ingredients, weighing scale, spatulas, gloves, blender et al. I could feel my blood-pressure rise but decided, for the sake of my peace of mind, to allow this transgression!

And so it was that Arnie, who knew nothing about baking, had never baked alone ever in his 10 year life, had only rudimentary knowledge of kitchen implements, but who was never short on purpose, enthusiasm and chutzpah, baked the most delicious, gorgeous cookies I had ever eaten. And here I was, berating him for the mess he had made, the countless interruptions he had added to my work, the general chaos in the house with the dog getting frisky on all the food smells and a kitchen that was getting increasingly buttery and floury!

When I look back at this, what exactly did he learn?? Hopefully, he learnt that when you want to do something badly, just go ahead and do it, doesn’t matter if mom thinks of it as a good idea; And not – “Mom never appreciates that I am doing something Awesome!”

What did I learn? Well, there is short-term pain when there’s an enthusiastic hand around. But with some nurturing, how that hand can create AWESOMENESS!

Ok, now let’s extrapolate this to your organization… Do you have Arnies around? What do you do with them? Do you allow the overwhelming urge of playing it safe and keeping everything clean and perfect to dominate? OR Do you allow them to bake their cookies despite the mess they will surely make? In short, are you experiencing AWESOMENESS?

Would be keen to know!

Dangerous Indifference

Yesterday's editorial touched on how everyday indifference of friends & family concerning dangerous inclinations of young minds can be blamed for such minds eventually crossing line. This was in context of Haneef & Kafeel, whose slide to extremist mindset is said to have happened over a period and no one in known circles stepped in to rescue young boys.

Indifference is well known to us. Right from poor roads, to lost playgrounds, to flooding cities, to dengue infested localities we've got a lot from it.

Why it figures here on a board that normally talks organization matters is because indifference hit organization big time. Often things about someone unhappy with boss, someone leaving organization (or taking interviews), someone bullying newcomers get known to staff members much earlier. Members normally consider it part of worklife and rarely attempt to counsel the colleague around organizational advantage. This responsibility is easily left to HR or CEO or immediate supervisor, who normally are not networked enough to have knowledge ahead.

What all fail to realize is that in the end its the part of their own ecosystem and any adverse development for ecosystem will sonner or later catch up with them. So in case of a great sales performer leaving the company, colleagues get affected by loss of performance of company (may be strengthening of competitor), lower profits, lower bonuses for all, additional pressure on existing staff etc.

So is there a way to beat indifference in real world organizations? Yes, just like there are communities, societies, groups that have beaten it in other walks of life. But ofcourse it requires effort.

A few things organizations can do is to create community groups comprising of employees across functions around focus area like " workplace improvement", "destress group", "employee retention group", nasty boss management group", "troubleshooting group" and as many as need be. Involvement with such groups would enhance ownership sense within employees and would show them the way to handle issues at their level itself.

But then what will HR do? Thats for some other day..... :)